1 .- Chichen Itza shall be and be seen with the naked eye either arrangement, design, decor, service or food, a wholly Mexican, not be making any changes to anything that not part of the culture, customs or traditions of our country.
2 .- Using 100% natural products in the preparation of each dish, keeping the taste and tradition that characterizes the product. 3 .-
Reservations must be made 3 days before the date required and in case of holiday, ordered one month in advance.
4 .- A group of 30 people will attend hereinafter with banquet service and price.
5 .- For every 5 visits a client to a restaurant or a cumulative total of $ 2,000.00 in consumption over a month, will give a 50% discount on your next visit, presenting his notes or bills.
6 .- If a customer orders a dish of the letter and do not have it available, will give a 25% discount on your account.
7 .- If requested dish takes more than 16 minutes to reach the customer's table shall be borne by the house.
8 .- If the pan does not get hot to the respective table or find any problems on it, or gave him the change of their choice, at no cost.
9 .- When buying coffee, the customer is entitled to request that he serve the time that decides, for the same price.
10 .- In a dissent in the service was given a complimentary meal at any of the letter.
11 .- If the customer has a complaint and is not treated properly, it can ask to speak with the manager Branch in turn, which should solve the problem until it was satisfied.
12 .- Never contradict a client, and that Chichen Itza their clients are most important.
13 .- No promotion is cumulative.
14 .- Under no circumstances, sell alcoholic beverages to minors and not given the area of \u200b\u200b"Smoking" unless they come with the family.
15 .- A worker at ease with their roles and work environment, produces and performs better, which is why good communication, development and incentives to our staff in the company, are essential for achieving the results we want within it.
16 .- Non-establish relationships within the company, or between employees and much less at managerial level or Directors.
17 .- It is prohibited to copy or buy advertising campaigns of any other company.
18 .- advertising or marketing company that handles are not allowed to attack others.
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